Login
Register
Iksula IT Helpdesk Iksula IT Helpdesk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

Hardware

Software

Network

Firewall

Misc

Articles in this category

? Article 11: “Boot Failed” Troubleshooting

OS: Ubuntu 22.04 LTS • macOS Sequoia (Apple Silicon) • Windows 10/11 Use plain steps first. Only go deeper if the quick fixes don’t work.     ???? First checks (all OS) Power & cables: Plug in ...

3
(0)

? Article 10: Fix “Chrome update failed”

OS: Ubuntu 22.04 LTS • macOS Sequoia • Windows 10/11Goal: Get Google Chrome updated (or cleanly reinstalled) with minimal fuss.     ???? Before you start (all OS) Check version: Menu ≡ → Help → Abo...

3
(0)

? Article 9: How to Enroll for Zoho MFA (Multi-Factor Authentication) – First-Time Setup

???? Part A: What is MFA? MFA (Multi-Factor Authentication) = login security with password + extra verification. Extra verification could be: Zoho OneAuth mobile app (recommended) Google Authe...

0
(0)

? Article 8: How to Factory Reset macOS Sequoia on Mac Mini (M1 / Apple Silicon)

Factory reset = erase everything → reinstall macOS fresh.Useful if: System is slow / corrupted Handing over Mac to another user Preparing for clean reinstallation ⚠️ Warning: This deletes all ...

0
(0)

? Article 7: Installing Sophos VPN on Windows 10/11 and Importing Config

We will cover: Download & install Sophos Connect VPN client Import configuration file from your portal Connect to VPN Common errors & quick fixes  

6
(0)

? Article 6: How to Install & Configure OpenVPN Client on Ubuntu 22.04 LTS

???? Part A: Preparation You will need: A system running Ubuntu 22.04 LTS. An .ovpn configuration file (provided by your IT/security team or VPN admin). Internet connection. ???? Hint: The .

3
(0)

? Article 5: How to Install LAMP Stack on Ubuntu 22.04 LTS

LAMP = Linux + Apache + MySQL + PHPUsed for hosting websites, applications, and testing environments.     ???? Part A: Preparation Laptop/Desktop with Ubuntu 22.04 LTS installed. Open a Terminal ...

0
(0)
  • Top articles
  • Latest articles

? Article 7: Installing Sophos VPN on Windows 10/11 and Importing Config

Category: Knowledgebase

We will cover: Download & install Sophos Connect VPN client Import configuration file from your portal Connect to VPN Common errors & quick fixes     ???? Part A: Preparation You ne...

6
(0)

? Article 11: “Boot Failed” Troubleshooting

Category: Knowledgebase

OS: Ubuntu 22.04 LTS • macOS Sequoia (Apple Silicon) • Windows 10/11 Use plain steps first. Only go deeper if the quick fixes don’t work.     ???? First checks (all OS) Power & cables: Plug in ...

3
(0)

?️ Article 4: Install Microsoft SQL Server on Windows (10/11)

Category: Software

This guide covers: Picking the right edition (Express / Developer / Standard) Installing SQL Server (GUI, easy method) Installing SSMS (SQL Server Management Studio) Post-install configuration...

3
(0)

? Article 10: Fix “Chrome update failed”

Category: Knowledgebase

OS: Ubuntu 22.04 LTS • macOS Sequoia • Windows 10/11Goal: Get Google Chrome updated (or cleanly reinstalled) with minimal fuss.     ???? Before you start (all OS) Check version: Menu ≡ → Help → Abo...

3
(0)

? Article 6: How to Install & Configure OpenVPN Client on Ubuntu 22.04 LTS

Category: Knowledgebase

???? Part A: Preparation You will need: A system running Ubuntu 22.04 LTS. An .ovpn configuration file (provided by your IT/security team or VPN admin). Internet connection. ???? Hint: The .ov...

3
(0)

?️ Article 12: Remove Cisco AnyConnect from macOS (Command Line)

Category: Firewall

????️ Article 12: Remove Cisco AnyConnect from macOS (Command Line)     ???? Problem Cisco AnyConnect does not uninstall fully by dragging the app to Trash. Sometimes the official uninstaller is ...

2
(0)

?️ Article 1: How to Create a Bootable USB Drive (Windows & Ubuntu)

Category: Software

Bootable USB drives are used to install or repair operating systems. You will need:   A USB drive (8 GB or more)   A Windows computer with internet   The ISO file (Windows or Ubuntu installer image)  ...

0
(0)

? Article 2 (Final Revised): How to Install Windows 10 & 11 on HP Laptops

Category: Software

Covers HP 240 G7/G8/G9, HP EliteBook 840, HP ProBook series.Written in simple English for IT engineers to guide end-users.     ???? Part A: Preparation Bootable USB ready → Use Article 1. Backup ...

0
(0)

? Article 3: How to Install Ubuntu 22.04 LTS on HP Laptops

Category: Software

???? Part A: Preparation Bootable USB → Use Article 1 (Ubuntu section). Backup important files → installation erases all data. Charge laptop → 50% or more. Decide if Ubuntu will be: Single ...

0
(0)

? Article 5: How to Install LAMP Stack on Ubuntu 22.04 LTS

Category: Knowledgebase

LAMP = Linux + Apache + MySQL + PHPUsed for hosting websites, applications, and testing environments.     ???? Part A: Preparation Laptop/Desktop with Ubuntu 22.04 LTS installed. Open a Terminal ...

0
(0)

? Article 8: How to Factory Reset macOS Sequoia on Mac Mini (M1 / Apple Silicon)

Category: Knowledgebase

Factory reset = erase everything → reinstall macOS fresh.Useful if: System is slow / corrupted Handing over Mac to another user Preparing for clean reinstallation ⚠️ Warning: This deletes all ...

0
(0)

? Article 9: How to Enroll for Zoho MFA (Multi-Factor Authentication) – First-Time Setup

Category: Knowledgebase

???? Part A: What is MFA? MFA (Multi-Factor Authentication) = login security with password + extra verification. Extra verification could be: Zoho OneAuth mobile app (recommended) Google Authe...

0
(0)