? Article 7: Installing Sophos VPN on Windows 10/11 and Importing Config

We will cover:

1. Download & install Sophos Connect VPN client
   
   

2. Import configuration file from your portal
   
   

3. Connect to VPN
   
   

4. Common errors & quick fixes
   
   

???? Part A: Preparation

You need:

• A laptop with Windows 10 or 11
  
  

• Admin rights (to install software)
  
  

• VPN config file (.ovpn or .scx file) from your IT/security team
  
  

• VPN portal link: https://114.143.241.74:3619/
  
  

???? Hint: Usually, the portal lets you download a .scx config file after logging in.

???? Part B: Download Sophos Connect Client

1. Open browser → go to Sophos official page:
   https://www.sophos.com/en-us/support/downloads
   or
   Log into your VPN portal (https://114.143.241.74:3619/).
   
   

2. Download Sophos Connect Client for Windows.
   
   

• File will look like SophosConnect_<version>.msi.
  
  

???? Part C: Install Sophos Connect Client

1. Double-click the .msi file.
   
   

2. Click Next → Accept license → Install.
   
   

3. Finish → a Sophos Connect icon appears on your desktop/start menu.
   
   

???? Part D: Download VPN Configuration File

1. Open your browser → go to: https://114.143.241.74:3619/
   
   

2. Login with your company VPN username & password.
   
   

3. Find the section: Download Configuration (usually “Sophos Connect Config”).
   
   

4. Download the .scx file.
   
   

???? Hint: Sometimes config is given by IT via email as .scx.

???? Part E: Import Config into Sophos Client

1. Open Sophos Connect Client.
   
   

2. Click Import Connection.
   
   

3. Browse and select your downloaded .scx file.
   
   

4. The VPN profile will appear in the client.
   
   

???? Part F: Connect to VPN

1. Open Sophos Connect Client.
   
   

2. Select the imported VPN profile.
   
   

3. Click Connect.
   
   

4. Enter your VPN username & password when asked.
   
   

5. If connection succeeds → status changes to Connected.
   
   

Check:

• Tray icon changes to green shield.
  
  

Open Command Prompt → run:

ipconfig

•  You should see a new VPN adapter with IP assigned by your VPN server.
  
  

???? Part G: Auto-Connect at Startup (Optional)

1. In Sophos Connect → Right-click profile → Enable Auto-Connect.
   
   

2. Next time you boot, VPN connects automatically.
   
   

???? Part H: Common Issues & Fixes

• Wrong username/password → Check with IT; sometimes case-sensitive.
  
  

• Config import fails → Ensure it’s a .scx file (not .ovpn).
  
  

• Cannot reach portal (114.143.241.74:3619) → Ensure internet is working; try switching Wi-Fi/mobile hotspot.
  
  

• VPN connects but no internet → Check DNS → add Google DNS (8.8.8.8 / 1.1.1.1) in network settings.
  
  

• Windows firewall blocks traffic → Ensure Sophos Connect is allowed in Firewall.
  
  

• Stuck at “Connecting” → Restart laptop, reopen client, re-import config if needed.
  
  

General Hints ????

• Always download config from the secure portal, not from email links.
  
  

• Save .scx file in a safe folder; re-import if profile breaks.
  
  

• If VPN keeps disconnecting → check if Wi-Fi is unstable, try wired/Ethernet.
  
  

• For multi-user laptops → each user may need to import the config separately.
  
  

✅ You now have Sophos Connect VPN installed and working on Windows 10/11 using your company’s VPN portal.