One desk. Every issue.
Fast, mobile-first helpdesk with tickets, email, chat, KB, reports, and a smart local virtual agent.
For Requesters
- Portal — submit & track tickets
- Knowledge Base — articles & how-tos
- Live Chat — widget bottom-right
For Agents
- Ticket queue & canned replies
- Problems ↔ incidents
- Changes ↔ problems/incidents
Bot Deflection (last 7 days)
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