Gmail-simple inbox
New, Mine, Unassigned, Waiting, Snoozed and Overdue views keep a small support team focused.
Built for 5–100 employee businesses
The simple IT & HR helpdesk for small businesses.
Email. Chat. Tickets. Knowledge. AI assistance — without enterprise ITSM complexity.
One shared inbox
- IT, HR, Support and General queues
- Email-to-ticket and live chat
- Requester magic links — no forced account
- Installable Android-friendly PWA
- KB-grounded ISA concierge
Safe HR privacy
QueueScope prevents unauthorized IT agents from seeing HR or confidential ticket data.
Self-service that knows its limits
ISA answers from approved Knowledge Base content. If it cannot support an answer, it escalates.